An Open Channel for Clients RKM is eager to talk to you. Our Open Channel for Clients is ready to clear your doubts, make suggestions and update your registration data. RKM wants to know what you have to say so as to get even closer to you. Technical Assistance Requests The pleasure of introducing our clients to our products does not end upon closing a deal. RKM remains at your disposal to clear your doubts, look into your suggestions and comply with your requests. Our Technical Assistance Requests service places at your disposal a team of specialists ready to step in every time you need a maintenance job done. But we must draw your attention to the need to refer to the Owner’s Manual to check whether the job you want done is still under the coverage of our guarantee.